• Auxiliar de Serviços Gerais

    Código: 5884

    Vaga: 1 vagas

    Data: 24/01/2020

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    Auxiliar de Serviços Gerais
    Overview of duties • Is in charge of tidying and cleaning bedrooms, bathrooms and common areas every day • Contributes globally to guest satisfaction and Mercure's image through the quality of his/her work and exemplary behaviour Main responsibilities Customer relations " • Helps foster customer loyalty by developing friendly and personalised relations with guests • Respects guests' privacy while working (for example, by respecting the ""Do not disturb"" sign) • Takes guests' behaviour patterns into consideration, eg. knows whether to replace bathroom linen or not • If asked, explains to guests how to use certain equipment • Heeds any remarks made by guests and ensures follow-up" Professional techniques / Production " • Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel • Ensures that rooms look attractive • Checks that equipment is in good working order, informing the Housekeeper of any anomalies • Ensures that guest documentation in the rooms is complete and up-to-date • Applies the procedure for handling lost property • Respects guidelines on the use of cleaning products • Handles hotel equipment, complimentary welcome gifts and room linen with due care • Is responsible for cleaning and restocking the trolley every day • May have to clear room-service trays • Is responsible for the ""master key""" Commercial / Sales • Is familiar with the services on offer at the hotel, can inform and encourage guests if asked about them Management and administration • Respects recommended doses of cleaning products, thereby helping keep costs under control Hygiene / Personal safety / Environment "• Ensures that the workplace remains clean and tidy by always respecting HACCP regulations • Respects the instructions and safety guidelines for equipment used • Applies the hotel's security regulations (in case of fire etc) • Respects the hotel's commitments to the ""Environment Charter"" (saving energy, recycling, sorting waste etc) • Sorts room linen in line with the hotel's procedures" PARA SE CANDIDATAR A ESTA OPORTUNIDADE, É NECESSÁRIO CADASTRAR SEU CURRÍCULO NA ABA "PROFISSIONAL" > "CADASTRAR CURRÍCULO". PARA ESCLARECER DÚVIDAS, CHAME WHATSAPP (11) 94275-1926 OU ENVIE UM E-MAIL PARA ATENDIMENTO@RHTOUR.COM.BR
    Descrição funcional:
    Conhecimento técnico:
    Nível básico de educação:
    Ensino Médio
    Disponibilidade para viajar:
    Vaga para deficientes:
    A Combinar
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    São Paulo-SP